Use Velappity as your reactive maintenance software to identify urgent equipment repairs and building maintenance. Help your clients address issues by monitoring assets and conducting inspections to identify faults or required maintenance.
Reactive maintenance software solution
Perform inspections and asset compliance monitoring for your clients to identify issues to ensure reactive maintenance is undertaken and downtime is minimised. As reactive maintenance software, Velappity enables you to support your clients through instant reporting of inspection and monitoring results and billing document features to quickly estimate, quote and invoice for any equipment maintenance undertaken.
What is reactive maintenance software?
The reactive maintenance definition is straightforward: it refers to maintenance carried out only after equipment has failed, with minimal upfront planning or cost. Put simply, the reactive maintenance meaning is maintenance that happens in response to breakdowns rather than being scheduled in advance. Reactive maintenance software is used to identify and manage corrective and breakdown maintenance by logging reactive maintenance needs, reporting quickly to clients and assigning tasks.
Challenges with managing reactive maintenance
Teams may struggle to manage reactive maintenance needs due to outdated processes like spreadsheets, paper forms or unconnected systems when identifying issues that require maintenance, compromising safety and client satisfaction. Clients such as commercial properties, manufacturing, property maintenance, facilities and other client companies require fast response and reactive response times.
Unlike routine maintenance work, reactive maintenance tasks often occur without warning. This unpredictability puts pressure on maintenance teams to respond quickly while still delivering quality services. Without the right systems in place, operations can become disorganised, property repairs delayed and safety compromised. Identification and reporting of issues to clients in a timely manner to support the scheduling of required maintenance is key.
Without structured inspections and asset inspection tests, equipment issues could be missed and reactive maintenance not undertaken as required. Paper forms and ad hoc notes lead to inconsistent reporting, making it difficult to track inspections completed and report to clients if reactive maintenance services are required.
Improve how you manage reactive maintenance services
With asset compliance monitoring in Velappity, identified issues are reported your clients via the client portal. Here your clients will be able to view a list of all identified issues so maintenance can be undertaken or scheduled to resolve the issue.
Lack of signal on your clients’ site is not an issue with Velappity. Once jobs are synced to their mobile device, inspectors can conduct the job offline, syncing results once back online. Keep clients informed of inspection results and identified issues without lack of signal being a problem.
Schedule recurring and one off inspections in Velappity. Manage your team by scheduling their jobs on client sites. Recurring inspections and monitoring regimes means jobs are performed to a regular schedule, helping to identify any issues. Jobs can also be scheduled on an ad hoc basis, undertaking the job when required by clients. For example, in response to concerns about maintenance being required.
Why reactive maintenance teams choose Velappity
- Job scheduling and management
- Complete jobs on mobile
- Photo and signature capture in inspections
- Generate instant custom reports
- Custom risk assessments and inspections
- Jobs can be completed offline
- Billing documents
- Simple job status tracking
- Streamlined admin processes
- No double data entry
- Manage routine maintenance tasks with ease
- Streamline client communication and transparency
Reduce the risk of prolonged equipment downtime
Industries using reactive maintenance software
Versatile inspection and asset management software
It’s making it easier being on site and instead of flipping through pages, you can just go back and forth from the app.”
Welmien Foster, Water Quality Technical Consultant
Explore how Velappity can transform your reactive maintenance operations
Reactive Maintenance FAQs
Velappity supports reactive maintenance across services and industries – including breakdown and corrective maintenance, urgent repairs, drainage issues, electrical work, joinery and painting across commercial and property maintenance sectors.
Velappity is suitable for smaller businesses as well as large ones. The co model means that you choose the number of licences that you require. Please see our pricing page for more information.
Velappity includes inspection features to be used to build risk assessments and other inspection forms as well as asset compliance monitoring to monitor equipment health and reduce the chance of reactive maintenance being required by identifying issues early.
Please contact the Velappity team to discuss integrations via API or data export.
The software includes generated reports from inspections and reporting of monitoring results. There is a compliance dashboard which includes lists of non-conforming sites and non conforming asset types as well as other data.
Velappity supports facilities management services by streamlining inspections, task assignment and job tracking. It enables faster reporting, clear communication with engineers and a more efficient way to manage jobs across multiple sites.
Reactive maintenance services provide rapid response to urgent issues, focusing on restoring equipment or systems following an unexpected breakdown. Velappity helps providers deliver these services efficiently, identifying issues to be rectified.
Reactive maintenance clients rely on timely reports and identification of issues. Velappity gives them access to reports from inspections as well as results from compliance monitoring of assets. These findings support reactive maintenance by identifying any issues that need to be addressed.
Reactive maintenance fixes equipment after failure, while preventive maintenance software involves regular checks to avoid breakdowns. Preventive maintenance reduces downtime and long-term costs, whereas reactive maintenance may lead to unexpected disruptions.
On completion of inspections, Velappity generated custom or standard reports. These can be sent instantly to clients or first be reviewed by an office user. Similarly, asset compliance monitoring results as well as any issues identified can be viewed by clients on the client portal upon job completion. This helps teams respond quickly to breakdowns or urgent repairs to reduce downtime.
Velappity enables maintenance teams to act quickly by streamlining the inspections and asset monitoring process to efficiently identify issues to be addressed. This then allows maintenance teams to deliver reliable reactive maintenance services for your valued clients.
Velappity gives inspectors access to mobile forms and inspection tests to be completed onsite. Working offline and containing features such as photo capture, Velappity ensures teams are equipped with the best digital tools to work efficiently and safely.
